Digital Transformation

Mindset

01

Start with the core mission

Start with the core mission

Don't start with the technology, think about thes ocial value you are trying to deliver then how technolgy might help you solve ky challenges you face

02

Fully commit & accept the pain

Fully commit & accept the pain

This is a change management process that will affect every area of your operation. Accept that some people will have to retrain or leave.

03

Show don't tell

Show don't tell

Discussing transformation ideas is useful, but getting stuck in, ads showing evidence quickly is the best way to find out what works and get buy-in

04

Be Transparent

Be Transparent

Collective wisdom is essential. Be open about your successes and the failsures. Share your code, share your plans, share you data, share everything

05

Think broader than Web & Social

Think broader than Web & Social

An enabling technology could be anything from a wearable device to your internal finance system. Make sure you're considering all forms of digital technology

People

06

Find someone to guide you

Find someone to guide you

Look inside and outside you organisation for someone who can guide you. Consider appointing a fixed term director of digital transformation

07

Sack the 'No' person

Sack the 'No' person

A new breed of technologists and architects are showing that it is possible to have IT infrastructure that works. Don't trust anyone who says it's too difficult

08

Replace trustees

Replace trustees

Make sure there's somone on your trusted board who really get this, and educate those who don't. Seriously consider appointing someone under 30

09

Break down silos

Break down silos

Share digital knowledge across your organisation by building cross discipline project teams, and seconding digital staff into other departments

10

Get some good data people

Get some good data people

Every organisation can and shold do more with the Big data they have. Bring in or train someone who can help you unleash and use it effectively

Process

11

Keep your horizons short

Keep your horizons short

focus on one thing at a time and work in small, iterative steps. Pick a problem and put enough effort into fixing that before moving on

12

Find ways to innovate

Find ways to innovate

if you're not trying to dirupt what you do then someone else is. Set up an n-house R&D lab, or find a partner that can help you develop future ideas.

13

Co-design with your audience

Co-design with your audience

itÄs never been more crucial to be audience-centric. Involve your beneficiaries and supporters in all new projects as closely as possible

14

Collaborate & Partner

Collaborate & Partner

Don't recreate system produts or ideas. work wiht the companies or people who are already doing it well

15

If it isn't working stop doing it

If it isn't working stop doing it

Stop doing anything that isn't core to your mission and isn't working well. If it is core but isnt working then make it a priority to change

Tools

16

Assume it already exists

Assume it already exists

There is a low cost tool for almost any need or problem you have. from inventive uses for social media feeds to handy ways to enhace prductivity. Research & test

17

Go cloud based

Go cloud based

Improve efficiency, scalability, and collaboration whilst making it possible for your teams to work anywhere, not just in the office.

18

Modular not one size fits all

Modular not one size fits all

Dont try to find a one-size fits all solution. Take best in class, independent tools that talk to each other and plug them together

19

Track Live Performance

Track Live Performance

Help everyone to understand and monitor impact by putting a live dashboard of current performance up somewhere noticeable in the office

20

Make sure its sustainable

Make sure its sustainable

Make sure you can afford to support and maintain the kit you use. Not just to implement it in the first place.

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